The garage you can read.
Eleven lifts, four people, and a counter that speaks English.
The call
Call (704) 555-0139; you describe the symptom, not the part; the writer books the lift time.
The written estimate
You sign it before a wrench moves.
The call when it is done
Done, tested, and on the invoice.
Eleven lifts across two bays.
Brakes and battery slots for the same day are held until 3:00 PM; after that the lift lands on tomorrow morning's row.
Big jobs get a loaner key and a lift slot overnight.
Ray Hollis, Owner + Lead Technician.
You get a written estimate before a wrench moves, and the invoice matches it. If we find something else, the car calls you first.
Ray Hollis, Owner + Lead Technician
Marisol Vega
Service WriterThe counter, the estimate you can actually read, the call when it is done.
Elliot Marsh
Diagnostics LeadThe scan tools, the electrical gremlins, the no-start mysteries.
Tanya Brooks
Parts + OfficeSourcing the right part once, the loaner keys, the coffee.
Every technician here has 8+ years under a hood.
No upsell scripts. No surprise line items.
Loaners for day-long jobs; coffee always.
Call, write, or come by.
3390 Steele Ridge Way, Charlotte, NC 28203
Monday to Friday, 7:30 AM to 6:00 PM.
Saturday 8:00 AM to 1:00 PM (brakes + batteries only).
Closed Sunday.
Book by 3:00 PM for next-morning lift time.