Get on the lift.
Call by 3 PM and you are on the lift tomorrow morning.
Two picks. One written range.
Published ranges and shop times; no forms, no callback needed to get a number.
Brake Service on a car: from $280 to $420
Written estimate before work.
The call
Call (704) 555-0139; describe the symptom, not the part.
The drop-off
Leave the keys; a written estimate is signed before work.
Bring the year, make, and model; say the symptoms in words; say whether you can wait or need the loaner.
The call
Done, tested, and on the invoice.
The year, make, and model.
Symptoms in words (the noise, the smell, the shudder).
Whether you can wait or need a loaner.
Can I wait?
Six seats by the counter, coffee on the side table, wifi on the house; the 45-minute jobs fit a wait, the rest need the loaner or the drop-off.
Do you warranty the work?
24-month / 24,000-mile on parts and labor, written on the invoice.
Do you take extended service contracts?
Yes: bring the contract (or its app login); Tanya files it and calls you with anything it adds on. The contract, not the upsell, decides.
Where do I park?
The lot behind the shop; enter on Steele Ridge Way.
Call, write, or come by.
3390 Steele Ridge Way, Charlotte, NC 28203
Monday to Friday, 7:30 AM to 6:00 PM.
Saturday 8:00 AM to 1:00 PM (brakes + batteries only).
Closed Sunday.
Book by 3:00 PM for next-morning lift time.